Frequently Asked Questions.

FAQs

  • Although we are a smaller airport, each of our airlines have minimum check-in times that passengers should be aware of.

    Arrival Times with West Jet:

    90 minutes is standard but at YQL a minimum of 60 minutes is recommended.

    Check-in/baggage drop-off and boarding gate deadlines are important as missed deadlines may result in the reassignment of any reserved seats, the cancellation of reservations, and/or ineligibility for denied boarding compensation from the airline.

  • Always check with your airline regarding baggage concerns.

    WestJet Information

  • Please contact your airline;

    WestJet - 1-866-666-6224

  • Complimentary Wi-Fi is available in the public area of the terminal. Look for Guest@LethbridgeAirport in your Wi-Fi settings.

  • All YQL terminal lost and found inquires can be sent to - 1-403-634-5818

    Please contact your airline directly for lost and found inquiries.

  • No Cash

    Airlines will accept debit & credit payment during airline kiosk operation hours.

  • Please check with your air carrier for specific requirements. The items listed below are generally accepted but are listed for reference only. Lethbridge Airport will not be held responsible in the event you are denied boarding due to missing or incorrect ID types.

    International - Passport

    Domestic - Gov’t issued picture ID (1 piece)

    If you don’t have a passport or picture ID then 2 pieces of government documents (SIN, AB Health Card, Birth Certificate) may be accepted.